FAQ

What is the minimum order quantity (MOQ) for the products?

  • Clothing Label : 1000pcs
  • Satin Ribbon : 500m
  • Business Card : 100pcs
  • Sticker : 100pcs
  • Bill Book : 10 books


How much is the label?
It differs from every design and size. For quotation, please send in your design with measurement to irna [at] insangpari.com.my

How to order?
Get the design ready and send it to us for checking. Once the artwork is confirmed, we'll advise on the next step and payment option.

I already have a design. How to send it to you?
You can e-mail your artwork to irna [at] insangpari.com.my

I do not have a design yet. Can you design for us?
Sure. We have a line of great names to assist you with, for a small fee. Send your request to irna [at] insangpari.com.my and we'll proceed from there.

How long is the overall process?

  • Design : 3-5 working days for the first draft
  • Woven label : 10-15 working days
  • Bill book : 7-10 working days
  • Namecard : 5-7 working days
  • Sticker : 3-5 working days


That's too long. I need them FAST! Can I pay you extra to rush my order?
Sorry, we don't do rush orders. We treat all our customers' orders equally urgent and will try our best to meet critical deadlines, although we do not guarantee. Well, the machines DO happen to become faulty at the 999th piece of that label, sometimes... So please do not submit your orders at the very last minute ^_^

I'm interested. How do I pay?
We use Maybank / CIMB account for local orders and Paypal for international orders :). We will advise banking details once you have confirmed your order with us.

How will my items be delivered?
Items will be delivered via Poslaju / Pos Malaysia within Malaysia and FedEx/DHL for international delivery.

I don't want to risk of losing my parcel. Can I pick up my order myself?
Although we prefer to ship your items via our courier service, we sometimes allow customers to pick up the items themselves. For this case, we will advise the meetup point accordingly.

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